What is your Check-in and Check-out time?

Check-in begins at 2 pm. Check out  at 12 pm.

How do I make reservation?

By phone: +380322278210, +380680350707 or online at www.panska-gora.com.ua

Do you accommodate Early Check-in/Late Check-out

Yes, subject to availability. The cost is 50% of the price of the room.

What is the distance from the hotel to the city center?

Distance from the hotel to the city center is 9 km.

What is included in the Room Charge?

The price includes breakfast, room service, parking, VAT and tourist tax of 1%.

Is there high speed internet or wifi available at the hotel?

Free Wi-Fi is available in rooms and throughout the complex.

Does the hotel offer smoking/non smoking areas?

No. On December 16, 2012 approved a law banning smoking in public places and indoors restaurant and hotel industry.

Up to what age children can stay for free?

Children under 12 stay free, after 12 years, the surcharge of 250 UAH  with breakfast.

Is there room for guests with special needs?

Yes, in the hotel Panska Gora is a cottage for people with disabilities.

Is breakfast included in price of the room?

Yes.

Do you have safe in rooms?

Yes.

Are there refrigerators in the rooms?

Yes, all rooms have mini-bar.

Is there transportation available to/from the airport/railway station?

Yes, Panska Gora provides transportation for individuals and groups. Call + 38 (032) 227 82 10 and ask for our Concierge Service to arrange transportation. Please confirm directly with the hotel. The Concerge Desk at the hotel can help you arrange for transportation or a taxi to any of the local attractions.

Is there a restaurant at the hotel?

Yes. Restaurant European and Ukrainian cuisine  - Panska Gora. In restaurant has an outdoor terrace. Reserve a table please call: + (38) 032 227 82 09. The restaurant is open daily from 10:00 am to 12:00 pm . Breakfast: 7:00am to 10:00am.

What types of payment do you accept?

We accept credit cards (Visa, Mastercard, Maestro), cash and cashless payment types.

Are pets allowed?

No, pets are not allowed at the hotel.

I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?

You may call the hotel, + 38 (032) 227 82 10 and we will make all the arrangements.

Is my ID/passport required at check-in?

We do require presentation of a valid government-issued identification at the time of check-in.